Verizon slowed our data as we fought massive wildfire, chief says

Verizon slowed our data as we fought massive wildfire, chief says

Bowden says his department was forced to pay the telecom giant to stop the throttling, despite having an "unlimited" data plan. Resources could be deployed to the wrong fire, the wrong part of a fire, or fail to be deployed at all.

Throttling means data was reduced to at least 0.5 per cent of normal speed or less.

'Verizon imposed these limitations despite being informed that throttling was actively impeding County Fire's ability to provide crisis-response and essential emergency services, ' he added. But in this case, officials have emphasized, homes and even lives were at stake.

The technology news site Ars Technica was first to report on the court filing Tuesday. The cost of using mobile web services can get high.

His declaration is an addendum to a legal challenge against the FCC filed by almost two dozen state attorneys general and a slew of government agencies looking to overturn the repeal of net neutrality rules that went into effect in June. The County of Santa Clara, the Santa Clara County Central Fire Protection District and the California Public Utilities Commission are also petitioners in the lawsuit.

KQED radio reported Wednesday that Verizon acknowledged it wrongly limited data speed to the Santa Clara County Fire Department while firefighters helped battle the state's largest-ever wildfire in Mendocino County three weeks ago. "That is exactly what the Trump administration's repeal of net neutrality allows and encourages".

On Wednesday Verizon admitted that it had made a mistake in a statement on Wednesday.

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Rather, the county had used up its monthly data capacity under an internet plan that allows Verizon to significantly slow service.

Ironically, it's Verizon's policy to remove throttling restrictions when asked by fire departments in emergency situations at no additional cost.

"In this situation, we should have lifted the speed restriction when our customer reached out to us", the company's statement said.

Verizon Wireless is finally going to offer a truly unlimited plan for its phone customers - but it took a natural disaster to make it happen. As of late August 2018, the fire had consumed more than 400,000 acres of land, making it the largest wildfire in California history. The firefighters are now trying to control and put out the Mendocino Complex Fire, which has become the largest wildfire in the state's history.

Data is a precious commodity these days.

After realizing that the unit's data connection was being throttled by Verizon, Bowden's technology staff members emailed Verizon, requesting that it end the throttling immediately in the interest of public safety, he wrote. The department claims that when it contacted Verizon on this matter, the carrier said it would only lift the speed caps if the department switched to a new unlimited plan, which cost twice as much as the previous plan.

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